FAQs

See our frequently asked questions below.



Orders and Shipping

What if my item is on backorder?

Item availability is shown on individual product pages and is usually up to date. Customers will receive an email if the availability of an item does not match the product page or if and when an item is on backorder.

Do you offer international shipping?

MyJeepAccessories ships worldwide. Items that qualify for NAFTA will be shipped duty free, but please note that customs charges still apply depending on the courier. Please contact support@myjeepaccessories for any additional international shipping inquiries.

How will my order be shipped?

Items will either be shipped UPS or USPS. Orders placed before 2 PM EST on in stock items will usually ship same day. Items with extra processing time will be noted in the individual product listings. We can be reached anytime at support@myjeepaccessories.com for shipping inquiries/updates.

 

Items will usually leave from our warehouse located in Pittsburgh, PA. However, please note that we may, at our discretion, ship an item to you directly from a supplier or manufacturer (known as "drop shipping")

When will my order ship?

Items with an "In Stock" designation USUALLY leave within 24 hours of order placement. The customer will receive a second notification email with tracking information when the order leaves our warehouse.

Please Note: Item availability is noted on the individual product pages. We make every effort to ensure the accuracy of our item availability. However, mistakes sometimes happen and quick item sell outs are sometimes not reflected on individual products pages within "real time" parameters. For an "In Stock" designation, an item will either be in our warehouse or easily obtainable from an immediate supplier within 1-3 business days. If an items availability does not match the product listing when an order is placed, the customer will be notified immediately.

What if there is a listing error?

Please note: While we make every attempt monitor our entire inventory as accurately as possible, technical glitches do happen. We reserve the right to cancel any sale due to incorrect pricing, description, shipping charge, or technical error of any kind.

Returns

What is your return policy?

Technical Support

How can I reach MyJeepAccessories?

Our friendly Jeep experts can be reached at 866-794-3009 Monday through Friday 8am to 4pm EST. Our live chat feature can be utilized 7 Days a week and will be live as long as an operator is available to respond.

Customers can also fill out a question/comment form under the contact us section, or send us an email anytime directly at support@myjeepaccessories.com

Please allow up to 48 hours for a response, although we usually reply sooner.

About MyJeepAccessories

What is MyJeepAccessories.com?

MyJeepAccessories is an experienced online retailer specializing in genuine OEM (original equipment manufacturer) accessories. Our warehouse, located in Pittsburgh, PA, is stocked with thousands of Mopar accesories, and what we don't have in stock we can find for you, as we have access to the entire catalog of Mopar items. Our knowledgable Jeep enthusiast sales staff can assist you in finding the perfect accessories for your Jeep and answer any questions you may have.

 

We are commited to providing the everyday Jeep owner with a smooth and pleasant online shopping experience.

Privacy Policy

How does MyJeepAccessories protect my personal information?

MyJeepAccessories is commited to protecting the privacy of our customers. Payment and personal information is transmitted via SSL (Secure Sockets Layers) and approved/authenticated by GoDaddy. You'll notice the green GoDaddy box next to your address bar when entering a section of the site where personal information is being displayed/transmitted. Feel secure in your shopping with us as all transactions are secured by SSL encryption.

 

Email addresses may be used for periodic newsletters and offers from MyJeepAccessories which customers can unsubscribe from at any time.

 

Customers will never be solicited from unauthorized third parties.